Every service RRS offers is backed by

a satisfaction guarantee.

RecorD
Procurement

Our Core Service

Record Retrieval Solutions has always been our Core Service. focused on making lives easier for our customers, attorney’s and claims professionals. We have been built on a foundation of customer service, turnaround time and cost. Today over 25 years later we still value that foundation and have invested hundreds of hours to automate and deliver the most comprehensive record retrieval capabilities in the business. Technology is a valuable tool, but the real reason to our success is our experienced and dedicated personnel.

The fastest way to get records.

Ensuring a Positive Solution for your Record Retrieval Experience!

EASY ORDERING

• Ability to quickly enter orders after logging in via our secure web portal.

• Much of the information needed is pre-populated based on your profile
  making ordering streamlined and efficient.

• Search locations within our database to quickly add to your order.

• Upload necessary support documents

ORGANIZED RECORDS

• Records can be viewed electronically, copied to CD-Rom or printed.

• Share records with co-counsel, management and experts review the same files
   

FAST TURNAROUND TIME

• RRS has long-term relationships with record custodians nationwide.
  This enables our team to get the right information to the right
  person to release the records.

• We pay custodian fees to expedite the turnaround process up to
  a pre-determined amount that you set.

• Our retrieval team is supported by the latest technology to
  pinpoint which records are outstanding, what information is needed
  to promptly release the records and any special client requests.

CENTRALIZED STORAGE

• Claims staff, legal counsel, expert witness & management are given unique user IDs and passwords to access the records via our secure portal to optimize efficiency.

• Promotes a paperless environment and allows for any time/anywhere access to the records.

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RECORD REQUEST WORKFLOW

FILM CONVErSION

Convert diagnostic images  to digital or physical media

key features

• Scanning X-Rays from film to disc in a variety of formats

• X-Ray Printing on film from disc or digital image.

• Scanning X-Rays for Exhibits or Digital Projection Displays

• DICOM Disc Duplication

• X-Ray Copy Service

• X-ray blow ups – mounted & laminated.

Record

organizing

Medical record review and analysis to speed your discovery process.

RRS offers medical record review and analysis. Medical record chronologies and summaries are prepared by qualified and experienced nurse reviewers. A tiered-service approach is offered to provide a cost-efficient solution. These services, when combined with our record retrieval process, provide an integrated solution for our clients.

key features

• Quick turnaround

• Records organized by report types and dates for ease of review

• Table of contents in date order with hyperlinks

• Hyperlink to the actual records from the index for quick navigation

• Records can be combined and indexed to chronological order with OCR for fast searching and reporting.