Every service RRS offers is backed by
a satisfaction guarantee.
Our Core Service
Record Retrieval Solutions has always been our Core Service. focused on making lives easier for our customers, attorney’s and claims professionals. We have been built on a foundation of customer service, turnaround time and cost. Today over 25 years later we still value that foundation and have invested hundreds of hours to automate and deliver the most comprehensive record retrieval capabilities in the business. Technology is a valuable tool, but the real reason to our success is our experienced and dedicated personnel.
The fastest way to get records.
Ensuring a Positive Solution for your Record Retrieval Experience!
Ability to quickly enter orders after logging in via our secure web portal.
Much of the information needed is pre-populated based on your profile
making ordering streamlined and efficient.
Search locations within our database to quickly add to your order.
Upload necessary support documents
Records can be viewed electronically, copied to CD-Rom or printed.
Share records with co-counsel, management and experts review the same files
FAST TURNAROUND TIME
RRS has long-term relationships with record custodians nationwide.
This enables our team to get the right information to the right
person to release the records.
We pay custodian fees to expedite the turnaround process up to
a pre-determined amount that you set.
Our retrieval team is supported by the latest technology to
pinpoint which records are outstanding, what information is needed
to promptly release the records and any special client requests.
Claims staff, legal counsel, expert witness & management are given unique user IDs and passwords to access the records via our secure portal to optimize efficiency.
Promotes a paperless environment and allows for any time/anywhere access to the records.
RECORD REQUEST WORKFLOW
Convert diagnostic images to digital or physical media
Scanning X-Rays from film to disc in a variety of formats
X-Ray Printing on film from disc or digital image.
Scanning X-Rays for Exhibits or Digital Projection Displays
DICOM Disc Duplication
X-Ray Copy Service
X-ray blow ups – mounted & laminated.
Medical record review and analysis to speed your discovery process.
RRS offers medical record review and analysis. Medical record chronologies and summaries are prepared by qualified and experienced nurse reviewers. A tiered-service approach is offered to provide a cost-efficient solution. These services, when combined with our record retrieval process, provide an integrated solution for our clients.
Records organized by report types and dates for ease of review
Table of contents in date order with hyperlinks
Hyperlink to the actual records from the index for quick navigation
Records can be combined and indexed to chronological order with OCR for fast searching and reporting.